Impact Events

Call detail records (CDRs) hold a treasure trove of information. But how do you transform thousands or even millions of call records into actionable insights to better manage your business? Optic™ provides a user-friendly solution for CDR reporting, enabling you to effortlessly access the information you need, from comprehensive enterprise call volumes to detailed call tracing. Optic offers two packages so you have just the solution that fits your business:

• Optic Insights: Ideal for organizations seeking usage reports and trending analysis, or aiming to meet regulatory requirements for call history.

• Optic Forensics: Perfect for companies looking to go beyond basic call accounting. This package offers advanced call detail forensics, including QoS analytics, call tracing, extension activity reports and more. 

Discover how Optic can transform your call detail records into valuable business insights. Join our webinar to see Optic in action and find the perfect solution for your business.