Every spike tells a story—unravel it to empower efficient network management and enhance Total Caller Experience^®.

Network design and performance management isn’t what it used to be. Empower yourself and your organization with the right methodologies and tools to succeed in today’s very dynamic world.

The right forensic tools will give you visibility into usage trends but will also speed trouble identification and resolution throughout your network.

Now is the time to start taking a look at your network trends.  What trends should you watch to manage and optimize your collaboration environment? 

Business transformation is most likely already being used throughout your enterprise and now CxOs are looking at the telecom department to follow suit. 

Once a call is connected, the goal is not accomplished. The next challenge becomes audio quality.  How are you proactively monitoring audio quality across your enterprise? 

Are you trying to manage your number inventory in an excel spreadsheet? Or, do you think it will cost you thousands of dollars to buy a number management system? There is a better way!

• Managing a voice network has always been challenging. COVID-19 makes it even more challenging every day. With a focus on social distancing and more and more staff working from home, the demand on your network infrastructure is changing.  Depending on how your organization is reacting to this pandemic and the industry you are in, the impacts on your voice network can drastically vary. At Impact, we have been working with our customers to optimize capacity levels, analyze the impact of continual changes and trap network conditions before they adversely impact performance.

From public areas such as pharmacies and reception desks, to private exam rooms and offices, DAKS provides a quick, reliable and safe mechanism to alert the security command center to a problem or security threat via a simple button push.